Delivery Information

Frequently Asked Delivery Questions

We hand-deliver within the GTA and surrounding area (as per the map above). Delivery Fees will be calculated at checkout before purchase.

If you are outside of our delivery zone, please send us an email and we will do our best to help you.

If you require your delivery before noon, please select our "Express Delivery By Noon" option.

If you require it before a certain time in the afternoon, please send us an email and we will try to make it work!

If you require delivery between 10AM and 12PM, please select our "Express Delivery By Noon" option and indicate in the note box prior to checkout what your preferred delivery time would be within this window. This ensures your order heads directly to you from our kitchen.


For any orders earlier an 10AM, please send us an email at hello@olive-fig.com. Additional charges will apply.

Of course! But please note we are not a storefront.

We offer one-hour pick-up windows between 11AM and 2PM Tuesday to Saturday at our Etobicoke location based at 65 Skyway Avenue. You may select your time at checkout.

We advise that customers arrive for their pick-up within their selected delivery window as we cannot guarantee that the product will be available for pick-up outside of the time specified. We highly recommend and request that if you are running late to kindly advise us of your new arrival time. 

At checkout, we request all necessary contact information required to successfully complete delivery (Recipient Name, Delivery Address, Buzz Code (if applicable), Phone Number & Delivery Instructions).

If delivery is attempted by our driver and no one is available to accept the delivery, our driver will attempt to call the recipient with the information provided by the customer. If the recipient is not reachable, our drivers are advised to call Olive & Fig HQ when we then attempt to contact the recipient and customer ourselves.

If after these attempts no one is reachable, the product will be left in a safe space outside of the address as it cannot be couriered back and delivery cannot be reattempted later in the day. Olive & Fig is not responsible for the product if no one is available to receive it.