How far in advance do I need to place an order?
We would require 24 hours notice for our boxes and platters.
For our grazing tables, we recommend a minimum of two weeks.
Please contact us directly if you would like to place an order and do not fall within our ordering timeframe and we will do our best to accommodate.
How do I order?
Please place your order for our boxes and platters directly through our website. Upon ordering, you will be provided with a calendar to choose your delivery/pick-up date, preferred delivery/pick-up window and delivery details. Please be sure to include recipient name, recipient phone number and delivery instructions.
For our grazing tables, please email or call us directly to order.
Can I customize my order?
Generally, we do not offer customizations to our products (excluding most dietary requirements and allergies). However, on a case-by-case basis, we would love to work together to make your grazing visions come to life. Please email or call us to discuss your customizations.
What is your cancellation policy?
We accept orders on a first-come, first-served basis and once maximum capacities have been reached we often turn away multiple orders for the same date. With this in mind, we have implemented the following cancellation policies:
Boxes & Platters
a. Your order will be fully refunded if cancelled prior to one week of your delivery date.
b. You will be issued a credit note for a future order with us if your order is cancelled within less than a week of your delivery date.
Grazing Table deposits are non-refundable.